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Author Archives: Bronwyn Durand
The work it takes to make something simple
(Cartoons below) Your business life can tick along making a certain kind of sense. You put in the hours, you fiddle with all the knobs to keep the business going. Then suddenly a series of seemingly unrelated mini events collide … Continue reading
It happens to everyone.
I get emotionally involved with Client’s business. There. I said it. I can’t help it. I get excited about their business as if it were mine, and I do everything I can to make sure what I contribute is the … Continue reading
Posted in Customer relationships
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What is a big idea anyway? 10 examples to inspire.
Somewhere along the line you’ve probably encountered someone that told you that you need a big idea or to think bigger about your marketing and your business. What is remarkable is how much marketing there is out there that doesn’t … Continue reading
Posted in Brand
Tagged big idea, brand associations, brand promise, core benefit, human truth, touchpoints
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Marketing lesson: follow the plan
The 6th of our blog competition guest posts – Samantha Jones of the HomeTruths shows that success is at the end of completing the plan. The original guidelines for entry are here, read all the featured entries, you could also read … Continue reading
Posted in Improve your marketing, Marketing lesson
Tagged home sale strategy, marketing plan, Samantha Jones
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Retail sales staff stalking
I’ve realised that I’ve become a retail sales staff stalker. I’m obsessed with how much better the experience of shopping in a retail store can be. From a professional point of view as a marketer – there is the obvious … Continue reading
Posted in The Marketing P's
Tagged customer experience, impress a customer, retail brands, retail marketing, sales staff
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